Terms of sale

Last updated: 02/13/2025

1. Presentation of Charmizia

The site Charmizia.com is operated by Charmizia, a brand specializing in the sale of customizable jewelry. For any questions, you can contact us at contact@charmizia.com.

2. Acceptance of the General Conditions of Sale

Any order placed on Charmizia.com implies full and complete acceptance of these General Conditions of Sale.

3. Products and Availability

• Our jewelry is described with the greatest precision.
• If a product is unavailable after ordering, we will contact you to offer an exchange or refund.

4. Price and Payment

• All prices are displayed in EUR, taxes included.
• We accept payments via Credit card, PayPal and other methods indicated on the site.
• Payment is due immediately upon ordering and is 100% secure.

5. Orders and Shipping

• Orders are confirmed after receipt of payment.
• Shipping under 7 working days, with tracking number provided.
  

6. Right of Withdrawal and Returns

• You have 14 days after receipt to return an item for free.
• Check out our Return policy

7. Warranty and Liability

• Our jewelry is guaranteed against manufacturing defects.
• Charmizia cannot be held responsible for damage caused by improper use of the products.

8. Intellectual Property

• All contents of the site Charmizia.com are protected by copyright.
• Any unauthorized reproduction is prohibited.

9. Data Protection

• Your data is processed in accordance with our Privacy Policy
• We do not share your information without your consent.

10. Modification of the T&Cs

We reserve the right to modify these conditions at any time. The new T&Cs will be applicable as soon as they are published.

11. Applicable Law and Disputes

• These General Terms and Conditions are governed by French law.
• In the event of a dispute, an amicable solution will be preferred before any legal action.

For any questions, contact us at contact@charmizia.com.